PhonePe is a popular UPI-based digital payments app that allows you to send and receive money, pay bills, recharge, book tickets, invest and more. However, you may not want to keep a record of all your transactions on the app for various reasons, such as privacy, space or clutter. In this blog post, we will show you how to delete PhonePe history in simple steps.
Contents
Why Delete PhonePe History?
Before we get into the details of how to delete PhonePe history, let’s understand why you may want to do so. Here are some possible reasons:
- Privacy: You may want to keep your financial transactions private, especially if you share your phone with others or use a public device. Deleting your PhonePe history can prevent others from snooping on your personal or business transactions.
- Space: Over time, your transaction history can take up a significant amount of space on your phone. Deleting it can free up some valuable storage for other apps or files.
- Clutter: If you’ve been using PhonePe for a while, your transaction history can become cluttered and difficult to navigate. Deleting it can help you organize your app and find the transactions you need more easily.
How to Delete PhonePe History on Android and iOS
As per the RBI guidelines, there is no direct way for you to delete your PhonePe transaction history. However, you can contact their support team regarding the same. Here’s a step-by-step guide on how to clear PhonePe history on Android and iOS phones.
- Open PhonePe app on your Android mobile phone or iPhone
- Login to your PhonePe account using the mobile number linked to your bank account and a 4-digit password. (In case you don’t remember your password, you can click on Other Login Options to login with OTP or by sending SMS)
- On the home page, select the History option at the bottom. This will open a list of all your PhonePe transactions done to date
- Find and select the specific transaction that you want to delete
- Now, tap the Contact Support option
- In the chat window, mention that you want to erase the transaction expressing some personal reason
- Click on the Send button and a new ticket will be created for your request
- The PhonePe support team will contact you within 24 hours for confirmation of your request. Once they have verified your details, your request will be processed
How to Delete or Deactivate PhonePe Account
In case you wish to permanently delete or deactivate your PhonePe account, here’s what you need to do³.
- Open the PhonePe app and login
- Click on the ‘?’ icon at the top-right of the screen to go to the Help section
- Tap Profile > My PhonePe Profile > My PhonePe account details
- Click on “Permanently deleting my PhonePe account”
- From the options, select “I am not happy with PhonePe”
- Now, click on Contact Support
- In the chat window, reply to the ticket stating why you wish to delete your PhonePe account
- The support team will get in touch with you within 24 hours to confirm your request, and your account will be deleted post verification
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Conclusion
We hope this blog post has helped you understand how to delete PhonePe history and account. If you have any questions or feedback, please feel free to leave a comment below. Thank you for reading!